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Q:What kind of payment types can I choose to pay for my order on your website?
A: We accept payments by paypal, Western Union, money order as well as checks E-checks.paypal is our preferred method of payment though ,if you do not have one, you can also pay by credit cart, such as Visa MasterCard, Discover and American Express is also acceptable. What sort of information shall be included with my payment.
Q:May I know in which way the gold shall be transferred ?
A: Gold you ordered will be transfered to your character via in-game mailing system or by face to face delivery.Thank you for your cooperation.
Q:Why face to face
A: Because we can give the gold to you instantly, and you can use it and enjoy the game after you get them, hmm, it’s great. Q:How I check my order?
A: After you pay, you will receive the receipt from Paypal. And it will list the details of your order. And you can contact our online support for any question.
Q:Why do you sometimes need to call me when I've made an order??
A: 1) There may have been an error on your order, a mis-spelt character name or complications with payment.
2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available.
3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players.
4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having
If you have any other question, please feel free to contact us. 24/7 Online Service. |